APA Style

Fandy Tjiptono, Ph.D. (). Service Management : Mewujudkan Layanan Prima (ed.2). Yogyakarta: andi offset.

Chicago Style

Fandy Tjiptono, Ph.D. Service Management : Mewujudkan Layanan Prima. ed.2 Yogyakarta: andi offset, . Text.

MLA Style

Fandy Tjiptono, Ph.D. Service Management : Mewujudkan Layanan Prima. ed.2 Yogyakarta: andi offset, . Text.

Turabian Style

Fandy Tjiptono, Ph.D. Service Management : Mewujudkan Layanan Prima. ed.2 Yogyakarta: andi offset, . Print.